Manager, Network Administration and Operations
Core
Manage the day-to-day configuration, operation, monitoring, and availability of the University's wired and wireless campus network services, leading a team of administrators and technicians.
Role type
Senior IC network operations manager (people management)
Builds
Campus LAN/WAN, wireless infrastructure, DNS/DHCP/IPAM services, and network automation initiatives
Domain
Higher education enterprise networking
Required skills
Enterprise network engineering, LAN/WAN routing and switching, wireless network management, network security, DNS/DHCP/IPAM management, network automation (Ansible, Python, REST APIs), team leadership, incident response, change management
Preferred skills
Higher education or research-intensive IT environment experience, CCNP/CCIE or JNCIP/JNCIE certifications, SD-WAN, zero trust network access (ZTNA), SASE architectures
Technologies
Cisco, Juniper, Ansible, Python, REST APIs
Responsibilities
Manage network administrators and technicians for LAN and wireless infrastructure; oversee performance, availability, and security of network services; develop and enforce standard operating procedures and run-books; serve as primary escalation point for network incidents; analyze network usage trends and prepare operational metrics; coordinate with Senior Manager, Network Engineering to align operational activities; maintain accurate records of network assets and change management documentation.
Seniority
Manager, people management
