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System Director, Laundry and Linen Services

Yale Campus - Hospital💼 Full-time🗓 2026-08-18 → 2026-09-26

Core

Oversees all aspects of laundry and linen services within a health system, ensuring high cleanliness and sanitary standards across facilities.

Role type

Director of Laundry and Linen Services

Builds

Clean linens and supplies for hospital facilities

Domain

Healthcare operations / Laundry management

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Equipment functionality and repair knowledge, Cleaning and sanitation standards, ERP tools, Linen management software, Budgeting, KPI monitoring, Transportation and logistics management, Business development, HR functions, Regulatory compliance

Preferred skills

Certified Laundry and Linen Manager or Registered Laundry and Linen Director certification, Bachelor's degree

Technologies

Enterprise Resource Planning (ERP) tools, Microsoft Office, Linen management software

Responsibilities

Plans, organizes, and directs laundry and linen service activities and logistics; Establishes and implements policies and procedures for departmental operations; Evaluates, selects, and maintains inventory of linen, supplies, and equipment; Develops and maintains a quality equipment maintenance program; Develops and conducts safety training for staff; Focuses on acquiring new clients to increase profitability; Establishes and monitors Key Performance Indicators (KPIs) for safety, quality, productivity, and customer satisfaction; Directs transportation and logistics activities including driver route oversight; Creates and monitors a system-wide budget; Prepares and analyzes reports to track departmental data; Performs human resources functions including hiring and performance evaluations; Ensures compliance with DOT, OSHA, TJC, and HLAC guidelines.

Seniority

Director level, strategic oversight with direct supervision

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