Sr. Manager Software Engineering (Hybrid in Oak Brook, IL)
Core
Lead the team constructing workflows and tools for Builders, the governed Agent Platform, and production-grade agentic systems like the Self-Healing System to reimagining how software is built in the age of AI.
Role type
Senior Manager, Software Engineering (AI/Agent Platform)
Builds
Builder Tools, governed Agent Platform (Cloud Agents, Cortex code index, SkillTree), and Self-Healing System agents (Triage, Fix, Watch)
Domain
Software Engineering, AI/LLM Agents, Internal Developer Platforms
Deliverable
production ML models | product features
Required skills
LLM/agent-based system production experience, internal developer platforms/CI/CD, agent/tool-calling architectures (MCP), identity/access models for non-human actors, cross-stack telemetry correlation, cloud platforms (AWS/Azure), DevOps tooling
Preferred skills
production-scale code/knowledge index (RAG/embeddings), agentic coding assistants (Claude Code), IoT/connected-device telemetry
Technologies
GitHub App, Cognito, MCP, Cortex, Datadog, OpenTelemetry, AWS, Azure, GitHub Actions, Jenkins, MQTT, Memfault
Responsibilities
Own vision and roadmap for Builder Tools, lead design and delivery of the governed Agent Platform, ship and operate Self-Healing System production agents, close cross-stack telemetry gaps, own engineering half of token and compute cost governance, track and report platform-health metrics, partner with Engineering leadership on governance policy
Seniority
Senior, hands-on IC with management responsibilities