Sr. Specialist, Web & App Operations
Core
Own day-to-day website and app operations, ensuring content, products, collections, and promotions are accurately executed and maintained for millions of homeowners and businesses.
Role type
Senior IC web and app operations specialist (eCommerce)
Builds
Digital properties, product setups, categorization, navigation, badging, pricing displays, and promotional placements for Chamberlain Group's flagship brands (LiftMaster, Chamberlain) and myQ app.
Domain
eCommerce, digital merchandising, website/app management
Deliverable
product features
Required skills
Digital merchandising, eCommerce site management, CMS configuration, Google Analytics (GA4), site audits, performance analysis, QA testing, cross-functional coordination
Preferred skills
Automation of reporting, optimization of product presentation, staying abreast of new design technologies
Technologies
CMS, commerce platforms, Google Analytics (GA4)
Responsibilities
Execute merchandising updates, configure and launch promotions/campaigns, perform QA on updates, manage backend systems and workflows, conduct site audits, analyze performance metrics, support product launches, maintain operational metrics
Seniority
Senior, hands-on IC