Salesforce Administrator
Core
Manage and optimize Salesforce orgs (Sales, Service, Account Engagement) for a global access control company, acting as both an administrator and scrum master.
Role type
Senior Salesforce Administrator / Scrum Master
Builds
CRM functionality, dashboards, reports, and automation workflows for GTM teams
Domain
Intelligent access technology / Home automation / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce configuration, custom development, user management, permissions, profiles, roles, security, release management, CI/CD pipeline, Jira, Agile project management, workflow design, automation, validation rules, testing scenarios, stakeholder engagement
Preferred skills
Pardot, Experience Cloud, Computer Telephony integration, Marketing Automation, Manufacturing Cloud, Scrum Master certification
Technologies
Salesforce, Jira, Sales Cloud, Service Cloud, Account Engagement, Pardot, Experience Cloud, Manufacturing Cloud
Responsibilities
Attend daily standups and manage Jira tickets; document requirements and translate them into solutions; own day-to-day admin including user management and security; manage release cycles and sandbox refreshes; support GTM teams with training and enablement; serve as scrum master facilitating ceremonies; design and optimize workflows and automation; build dashboards and reports for leadership; monitor new Salesforce features and recommend process improvements.
Seniority
Senior, hands-on IC with leadership responsibilities