Senior Fraud Analyst
Core
Perform detailed fraud trend analysis, optimize detection rules, and investigate suspected fraud events across retail banking, mortgages, payments, and digital channels to protect customers and operate within risk appetite.
Role type
Senior IC fraud analyst (risk & control)
Builds
Fraud detection rules, monitoring processes, and prevention capabilities for Manulife Bank
Domain
Banking / Financial Crime / Risk Management
Deliverable
dashboards & analysis
Required skills
Fraud investigation, fraud trend analysis, risk assessment, SQL, Power BI, fraud control optimization, regulatory knowledge (Canadian banking), authentication/account takeover risk knowledge
Preferred skills
Python for data manipulation, complex query writing, case management systems, fraud monitoring tools, CFE designation
Technologies
SQL, Power BI, Python, Interac, EFT, RTR
Responsibilities
Investigate suspected fraud events and review alerts/transactions; Analyze fraud alerts to identify suspicious patterns and recommend rule enhancements; Prepare fraud reports, dashboards, and KPIs; Participate in fraud risk assessments and identify control gaps; Mentor junior analysts and contribute to fraud policies.
Seniority
Senior, hands-on IC
