Senior Product Manager, Cross Platform Experience
Core
Own horizontal product responsibility for stitching the member experience together across platforms, business units, and channels to ensure a coherent, consistent, and scalable end-to-end member journey at the enterprise level.
Role type
Senior Product Manager, Cross Platform Experience
Builds
Unified member experience across platforms and lines of business; shared services, configurable capabilities, and standardized integration patterns.
Domain
Financial services / Digital health / Enterprise platform ecosystems
Deliverable
product features
Required skills
Enterprise member experience strategy, cross-platform integration, API and SDK expertise, roadmap planning, stakeholder management, performance measurement, executive communication, financial acumen, build-to-scale execution
Preferred skills
Master's degree, technical background, experience with multi-line-of-business environments
Technologies
APIs, SDKs, data exchanges, shared technology services
Responsibilities
Lead end-to-end strategy, design, and delivery of a unified member experience; manage strategic platform and digital health partners; co-lead the enterprise member experience roadmap; drive cross-platform integration initiatives; define and monitor KPIs for adoption and engagement; translate complex technical topics into clear executive communications.
Seniority
Senior, hands-on IC with enterprise-level ownership
