Technical Program Manager-Health & Wellness
Core
Lead strategic initiatives using technology, customer insight, and behavioral science to create engaging health and wellness experiences for John Hancock Insurance policyholders and producers. (via careerplan.io/jobs/JR26090565-technical-program-manager-health-wellness-at-manulife)
Role type
Senior Technical Program Manager (Health & Wellness)
Builds
Coordinated delivery plans across the life insurance value chain, connecting campaign, engagement, product, and platform capabilities.
Domain
Life insurance, health & wellness, behavioral science
Required skills
Software Development Lifecycle (SDLC) management, Agile/Scrum methodology, technical risk management, cross-functional leadership, regulatory compliance knowledge, data integration, API management, test governance, strategic planning, budget management.
Preferred skills
Life/annuity/health insurance market experience, AI solution delivery (RAG, prompt engineering, model versioning), complex IT modernization, stakeholder influence without direct management, non-functional requirements definition.
Technologies
Agile tools, SDLC frameworks, API integration tools, data pipeline tools, AI/ML platforms, CRM/portal systems, case management systems.
Responsibilities
Oversee full SDLC from initiation to post-launch support; manage scope, budget, schedule, and regulatory commitments; identify and mitigate technical risks; align technology aspects with business goals and feasibility; foster team collaboration and innovation; deliver measurable customer and business outcomes.
Seniority
Senior, hands-on IC