Business Analyst - Manulife Bank
Core
Translate business requirements into technical specifications for payments processing, real-time money movement, and digital customer experiences.
Role type
Business Analyst (Payments & Digital Channels)
Builds
Scalable payment solutions, digital onboarding flows, and modern money movement platforms
Domain
Financial Services / Payments Infrastructure
Deliverable
product features
Required skills
Requirements gathering, API analysis, Process mapping, SQL, HTML templating, UAT support, Workflow design
Preferred skills
Experience with Bruno/Postman, Cross-border payment networks, Legacy system modernization
Technologies
SQL, Bruno, Postman, HTML
Responsibilities
Clarify and translate business requirements into system functionality; Analyze and document end-to-end payment flows and API interactions; Create process maps, workflows, and data mapping documents; Test APIs and validate responses; Troubleshoot payment failures using SQL; Build and maintain HTML email templates for customer communications.
Seniority
Mid-Senior, hands-on IC
