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Senior Technical Product Owner

Waterloo, Ontario💼 Full-time💰 $113,000–$113,000🗓 2026-07-31 → 2026-09-26

Core

Lead strategy, execution, and outcomes for the Customer Identity and Access Management (CIAM) ecosystem, owning the product roadmap and delivery of customer-facing identity capabilities.

Role type

Senior Technical Product Owner (CIAM)

Builds

Customer identity capabilities including registration, login, MFA, SSO, session management, and account recovery.

Domain

Financial Services / Identity and Access Management (CIAM)

Deliverable

product features

Required skills

CIAM platform expertise, authentication protocols (OIDC, OAuth 2.0, SAML, JWT), CIAM architecture, vendor management, agile delivery, data-driven decision-making

Preferred skills

ForgeRock/Ping Identity experience, platform modernization leadership, performance/scalability knowledge, AI-enabled workflow implementation

Technologies

ForgeRock, Ping Identity, OIDC, OAuth 2.0, SAML, JWT

Responsibilities

Manage CIAM product backlog and prioritization; Lead agile teams delivering identity capabilities; Develop product strategies aligning with security and modernization goals; Evaluate epics based on business value and risk; Coordinate vendor-supported delivery initiatives; Monitor CIAM performance indicators; Collaborate on solution design using modern identity standards.

Seniority

Senior, hands-on IC

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