Complex Motor Claims Handler
Core
Managing a portfolio of predominantly Third Party Property Damage claims from cradle to grave, including handling incoming court documents and engaging with external providers.
Role type
Complex motor claims handler (third party property damage)
Builds
Claims resolutions and litigation management for third party property damage
Domain
Insurance (Motor Claims)
Required skills
Third party motor claims handling, court document management, legal liability assessment, damage assessment, policy language interpretation, claims system proficiency, stakeholder management
Preferred skills
Personal injury claims experience, credit hire claims experience, negotiation skills, audit benchmark adherence
Technologies
MOJ portal, OIC portal
Responsibilities
Manage incoming court documents and oversee external TPAs; triage and manage incoming claim enquiries from brokers/customers; validate and assess coverage, liability, and quantum for complex claims; liaise with courts and claimant representatives; ensure claims file data accuracy.
Seniority
Mid-level, hands-on IC