Director, Anti-Fraud, North America
Core
Oversee and challenge fraud risk management strategy, prevention, operations, and investigations for US and Canada segments of Manulife/John Hancock in insurance and asset management.
Role type
Director, Financial Crime & Fraud Risk Management
Builds
Comprehensive fraud monitoring programs and risk management frameworks
Domain
Insurance and Asset Management / Financial Services
Deliverable
production ML models
Required skills
Fraud risk management strategy, AML/ATF, regulatory engagement, crisis management, process improvement, stakeholder collaboration, financial acumen
Preferred skills
Global financial institution experience, fraud detection technologies, large-scale system implementation
Technologies
AI, automated processing tools
Responsibilities
Develop and implement fraud risk management strategy, ensure regulatory compliance, foster proactive fraud risk culture, drive standardization and automation, cultivate regulator relationships, identify and prevent fraud risks
Seniority
Director, strategic oversight & hands-on leadership
