Director - Operations Excellence Implementation & AI Solutions
Core
Translating process mapping insights into deployed, AI-enabled, and scalable operational solutions across Asia.
Role type
Director, Operations Excellence Implementation & AI Solutions
Builds
AI-assisted workflows, intelligent document processing solutions, exception handling tools, and operational dashboards
Domain
Financial services / Insurance / Operations Excellence / AI
Deliverable
production ML models | product features
Required skills
AI solution design, rapid prototyping, offshore IT oversight, change execution, benefits tracking, process mapping, value stream analysis
Preferred skills
MBA or advanced degree in Analytics/AI, Lean automation experience, distributed team management, executive storytelling
Technologies
Low-code/no-code platforms, AI tools, automation frameworks
Responsibilities
Convert improvement opportunities into executable solution designs and delivery plans; prototype and validate AI-enabled operational apps; oversee offshore IT development and vendor delivery; drive end-to-end implementation from pilot to BAU; track solution performance against cost and productivity benefits
Seniority
Director, hands-on IC with strategic oversight