Complex Claim Adjuster
Core
Technical claims expert managing complex Property & Casualty claims, including litigated matters and customer complaints.
Role type
Senior IC complex claim adjuster
Builds
Fair, timely, and compliant claim resolutions for Property & Casualty customers
Domain
Insurance (Property & Casualty)
Required skills
complex claims management, coverage interpretation, reserving, stakeholder management, negotiation, analytical skills, decision-making, process improvement, external partner oversight
Preferred skills
technical leadership, influence across functions
Technologies
claims management systems, reserving tools
Responsibilities
Manage complex P&C claims including complaints and litigated cases; Provide technical guidance to colleagues and stakeholders; Maintain claims quality through reviews and sound reserving; Drive process improvements; Partner with internal stakeholders to resolve issues; Manage claim costs via reserving and settlement; Oversee external partners like loss adjusters and legal counsel
Seniority
Senior, hands-on IC