Complex Motor Claims Adjuster
Core
Manage complex motor bodily injury and liability claims, including coverage determination, quantum analysis, and legal liability assessment within authority limits.
Role type
Complex Motor Claims Adjuster
Builds
Resolved liability claims for commercial and personal insurance customers
Domain
Insurance / Property Casualty / Motor Liability
Deliverable
client delivery
Required skills
motor bodily injury claims handling, legal and regulatory knowledge, litigation management, policy interpretation, financial control, reserve management, vendor management, stakeholder communication
Preferred skills
technical claims audit follow-up, continuous improvement, relationship building with clients and brokers
Technologies
claims management systems, policy wording tools
Responsibilities
Manage key claims handling enquiries and provide high-standard customer service; Work with Team Manager/Senior Adjuster to ensure effective vendor and litigation management; Contribute to maintenance of best practice procedures for Liability Complex claims; Handle complex claims within agreed authority limits; Ensure timely, accurate, and customer-focused claim resolution while minimizing indemnity exposure; Demonstrate technical competence for moderate to lower complexity complex claims.
Seniority
Mid-level, hands-on IC