Manager, Operations Innovation (IHOP)
Core
Designing and scaling operational initiatives to solve complex restaurant challenges and drive measurable results across the IHOP franchise system.
Role type
Manager, Operations Innovation (Program Management & Operations Enablement)
Builds
Scalable operational programs, pilots, and national rollouts for restaurant operations
Domain
Restaurant & Hospitality Operations
Deliverable
product features
Required skills
Problem structuring, hypothesis-driven thinking, data interpretation, program design, cross-functional influence, execution agility
Preferred skills
Restaurant/hospitality/franchise experience, multi-unit operations, consulting background
Technologies
None stated
Responsibilities
Break down complex operational challenges into actionable plans; Architect scalable initiatives from concept to rollout; Drive end-to-end deployment and adoption; Establish KPIs to measure impact and ROI; Partner with SMEs to translate insights into field-ready solutions; Navigate ambiguity to drive clarity and momentum
Seniority
Manager, hands-on IC with strategic scope