Medical Affairs Specialist
Core
Manage end-to-end physician credentialing, recredentialing, and compliance workflows for a multi-disciplinary provider network in the Canadian virtual care sector.
Role type
Senior Medical Affairs Specialist (Credentialing & Compliance)
Builds
A compliant, active provider network for Teladoc Health's virtual care platform
Domain
Healthcare / Telemedicine / Credentialing
Required skills
Provider credentialing lifecycle management, primary-source verification, regulatory compliance (Canadian provincial colleges), database management, policy drafting, committee secretariat support, process optimization
Preferred skills
Experience with CMARS or Credentially platforms, digital verification portals, MS Office 365, medical terminology
Technologies
CMARS, Credentially, MS Office 365
Responsibilities
Align credentialing workflows with clinical governance, assemble and verify provider dossiers, conduct primary-source verifications, escalate discrepancies, lead annual recredentialing, draft provider policies, manage committee agendas and minutes, oversee physician database integrity, partner on recruitment hand-offs, report on provider lifecycle milestones, execute process improvements
Seniority
Mid-Senior, hands-on operational specialist