Expert Coach II (CDCES)
Core
Provide 1:1 coaching and education to members with chronic conditions (specifically diabetes) to drive behavior changes that improve clinical outcomes and health status.
Role type
Senior clinical coach (diabetes management)
Builds
Member self-management programs and diabetes education content
Domain
Healthcare / Virtual Care / Diabetes Management
Deliverable
physical/clinical work
Required skills
Motivational Interviewing, CDCES certification, Diabetes management expertise, Behavior change coaching, Clinical best practices application, Member needs assessment
Preferred skills
Advanced degree in health-related field, Bilingual Spanish/English
Technologies
ADCES 7 DSME/T education model
Responsibilities
Empower members to self-manage chronic conditions, Assess individual member needs and barriers, Provide 1:1 diabetes education and coaching, Facilitate live group learning events, Support content development, Mentor less experienced coaches, Stay updated on clinical best practices
Seniority
Senior, hands-on IC