CareerPlan

Financial Operations Recovery Specialist II

VA-NORFOLK, 5800 NORTHAMPTON BLVD, USFull-time$48k–$72k2026-10-16 → 2026-11-11
Hybrid · United States

Core

Audits paid claims for identified overpayments using systems-based queries and specialized reporting to confirm recoverability and alignment with SOPs.

Role type

Financial Operations Recovery Specialist

Builds

Cash receipts, cash application, claim audits collections, overpayment vendor validation, and claim adjustments

Domain

Healthcare / Insurance Claims

Required skills

Claims processing, Customer service, Post-pay claim validation, Claims recovery, Accounts receivable (AR) processes, Medical claims knowledge, Medicare coordination, Contractual issue identification, Discrepancy identification, Escalation process adherence

Preferred skills

AA/AS or higher degree, High-volume production environment experience, Claims systems knowledge, Medical coding knowledge

Technologies

Claims systems, Specialized reporting tools

Responsibilities

Audits paid claims for identified overpayments using various techniques including systems-based queries and specialized reporting. Coordinates benefits, Medicare, and medical policies. Works with contract managers to identify and correct contractual issues. Performs collection activities to ensure recovery of overpayments. Researches voluntary refunds for accuracy. Balances all accounts accurately.