LTSS Service Coordinator (Clark County & Floyd County, IN)
Core
Field-based service coordinator conducting assessments, developing Person Centered Support Plans, and managing physical/behavioral health needs for individuals in specialized LTSS programs.
Role type
Senior IC case management coordinator (LTSS/IDD)
Builds
Integrated care plans and support services for members with chronic illnesses, co-morbidities, and disabilities
Domain
Long-term services and supports (LTSS) / Behavioral Health / Physical Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Person Centered Planning, motivational interviewing, care coordination, interdisciplinary team collaboration, utilization management, incident reporting, appeal/fair hearing participation
Preferred skills
Health care related degree, travel to worksite
Technologies
Pre-defined assessment tools, utilization management systems
Responsibilities
Conduct face-to-face program assessments and identify clinical health care needs; Develop comprehensive Person Centered Support Plans (PCSP) and backup plans; Coordinate care with clinical teams and manage non-clinical needs; Document short and long-term service goals with the member's care team; Submit utilization/authorization requests; Report critical incidents to state and county agencies; Assist in appeals, grievances, and state audits
Seniority
Non-Management Non-Exempt