CareerPlan

Director, Creative Design & Experience

New York, New York, USA (Corporate Headquarters)Full-time2026-10-27 → 2026-11-10
Hybrid

Core

Develop global digital experience capabilities by translating market needs into reusable experience requirements and leading agency creative design for ecommerce.

Role type

Senior IC creative design director (ecommerce)

Builds

Global ecommerce site experiences and design systems

Domain

Fashion retail / Digital commerce

Required skills

Digital creative direction, eCommerce design, brand design, agency leadership, design systems ownership, global/local strategy, creative vision, executive communication

Preferred skills

Premium consumer experience portfolio, multidisciplinary team management, cross-functional partnership (Product/UX/Engineering), localization frameworks

Technologies

CMS, Design Systems

Responsibilities

Initiate brand-led design direction for digital experiences; Lead external creative and design agency partners; Own creative-design standards and brand layer of global eCommerce design system; Lead initial creative scope for new global site experiences; Establish reusable creative templates and visual systems; Co-design localization frameworks; Champion consumer-centered creative design with research and feedback; Set standards for digital craft, visual hierarchy, and accessibility; Establish global creative-review and design-governance processes; Lead and develop the Creative Design & Experience team.

Seniority

Director, strategic leadership & team building