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Financial Operations Recovery Specialist III

VA-NORFOLK, 5800 NORTHAMPTON BLVD, US🌐 Remote💼 Full-time💰 $24–$24🗓 2026-09-16 → 2026-09-26

Core

Auditing paid claims for overpayments, validating vendor invoices, and managing cash application and collections processes.

Role type

Senior IC financial operations specialist (claims recovery)

Builds

Accurate claim adjustments and recovered overpayments for healthcare payers

Domain

Healthcare / Insurance / Financial Operations

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

claims processing, customer service, account balancing, case research, vendor validation, collection activities, policy review, process improvement

Preferred skills

healthcare claims experience, FACETS system proficiency, healthcare industry background

Responsibilities

Audit paid claims for overpayments using systems-based queries and specialized reporting; interact with staff and management to ensure customer satisfaction; work with recovery and collection vendors to validate overpayments and invoices; handle complex case research and resolution; perform collection activities to recover overpayments; review and monitor associate work for quality standards; assist in special projects to prevent overpayments and identify process improvements

Seniority

Mid-Senior level, individual contributor

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