LTSS Service Coordinator Maury County
Core
Field-based service coordinator managing LTSS/IDD waiver cases, conducting assessments, and developing Person Centered Support Plans for individuals with chronic illnesses, co-morbidities, and disabilities.
Role type
Senior IC case management coordinator (LTSS/IDD)
Builds
Comprehensive Person Centered Support Plans (PCSP) and backup plans for members
Domain
Healthcare / Long-term services and supports (LTSS) / Behavioral Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Person Centered Planning, motivational interviewing, care coordination, interdisciplinary team collaboration, utilization management, incident reporting, appeal/fair hearing support
Preferred skills
Health care related degree, mentoring new staff, process improvement
Technologies
Pre-defined assessment tools, utilization management systems
Responsibilities
Conduct face-to-face program assessments and evaluations; Develop comprehensive Person Centered Support Plans and backup plans; Coordinate care with clinical healthcare management and interdisciplinary teams; Manage non-clinical needs of members with chronic illnesses and disabilities; Document short and long-term service goals with the member's care team; Identify members eligible for alternative service levels or waiver programs; Submit utilization/authorization requests; Report critical incidents to state and county agencies; Assist in appeals, grievances, and state audits.
Seniority
Non-Management Non-Exempt