Associate Supply Chain Specialist
Core
Coordinate activities to facilitate quick return to service for emergent customer requirements (e.g., AOG) and manage customer material delivery for escalations.
Role type
Associate Supply Chain Specialist (AOG/Escalation Support)
Builds
Customer escalation resolution plans and supply chain mitigation strategies for grounded aircraft
Domain
Aerospace / Aviation Supply Chain
Deliverable
client delivery
Required skills
ERP systems (SAP, Oracle), supply chain coordination, engineering data analysis, stakeholder liaison, problem resolution formulation, supplier constraint identification, multi-deadline management
Preferred skills
Customer service experience, Supply Chain Specialist experience, CRM systems experience
Responsibilities
Coordinate activities for quick return to service of emergent customer requirements, Enter and track customer material delivery requirements for escalations, Advise customers regarding order status and changes, Act as a liaison with internal and external stakeholders, Review and decipher engineering data for alternate problem resolution, Support suppliers by identifying constraints and assisting with mitigation plans, Assess and analyze customer escalations to formulate problem resolutions
Seniority
Associate, entry-level IC