Customer Quality Engineer
Core
Ensure customer quality metrics are met or exceeded to maintain preferred supplier status by leading quality reviews, driving root cause corrective actions, and overseeing RMA processes.
Role type
Customer Quality Engineer
Builds
Quality plans and corrective action documentation for aerospace consumables and expendables
Domain
Aerospace / Supply Chain Quality Management
Deliverable
dashboards & analysis
Required skills
Root cause corrective actions (RCCA), RMA process management, supplier quality reviews, ERP systems (SAP), Microsoft Office proficiency
Preferred skills
Six Sigma certification, Bachelor's degree in Engineering, customer-facing experience, aerospace industry experience
Responsibilities
Conduct customer quality reviews, lead technical calls with suppliers, drive root cause corrective actions, address non-conforming events, manage RMA products and MRB approvals, write quality plans for customer products
Seniority
Mid-level, hands-on IC
