MRO Systems Support Lead
Core
Lead technical and functional support for MRO systems used in aircraft maintenance operations, including transition to Siemens Opcenter.
Role type
Senior MRO Systems Support Lead
Builds
MRO system environment supporting aircraft maintenance operations
Domain
Aerospace / Defense / Aviation Maintenance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
aircraft MRO operations expertise, aircraft maintenance process knowledge, aircraft parts and traceability knowledge, enterprise system support, cross-functional coordination, system implementation/migration experience, process documentation, user training
Preferred skills
Siemens Opcenter experience, GOLDesp MRO experience, MES/MRO solutions familiarity, configuration management, material management, process improvement
Technologies
GOLD MRO, Siemens Opcenter
Responsibilities
Act as first and second line of support for MRO system, provide expert guidance on MRO business processes, support GOLD MRO and Siemens Opcenter implementation/migration/testing/training, diagnose and resolve complex functional issues, coordinate across operations/supply chain/engineering/quality/IT teams, ensure accurate handling of aircraft parts information, support user access and data integrity, assist in defining system requirements and testing enhancements, develop process documentation and support guides, provide coaching to junior team members, support data quality and root cause analysis
Seniority
Senior, hands-on IC with leadership responsibilities
