Business Systems Analyst & Data Project Manager
Core
Lead digital transformation initiatives by bridging technical execution and business goals, optimizing customer experience through Salesforce ecosystem and data analysis.
Role type
Senior Business Systems Analyst & Data Project Manager
Builds
Customer experience optimization projects, data integration strategies, and operational dashboards
Domain
E-commerce, Customer Data Platforms (CDP), CRM
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Business Analysis, Project Management, SQL, Salesforce ecosystem, Data modeling, Identity resolution, Process optimization, Cross-functional communication, Agile/Scrum
Preferred skills
Power BI, CDP implementation, Marketing automation, E-commerce operations
Technologies
Salesforce (CRM, CDP, MCE, Service Cloud, Data Cloud), Power BI, SQL
Responsibilities
Build and maintain visualization dashboards for user behavior and conversion metrics; Ensure high-quality data integration between CDP and CRM; Manage daily operations of the Salesforce platform; Spearhead user behavior optimization projects; Translate complex business requirements into technical specifications.
Seniority
Senior, hands-on IC