Compliance Revenue Agent
Core
Assist taxpayers in resolving delinquent accounts regarding filing returns or paying tax liabilities, and answer questions on Nebraska regulations, statutes, and permits.
Role type
Compliance Revenue Agent (Collection Agent)
Builds
Tax compliance and collection outcomes for the Nebraska Department of Revenue
Domain
Public sector, State tax administration, Revenue collection
Deliverable
client delivery
Required skills
Tax return preparation, Account research and analysis, Interpretation of policies/laws/regulations, Business operations knowledge, Mathematics and accounting, Excel, Word, Oracle, Outlook
Preferred skills
Customer service experience
Technologies
Excel, Word, Oracle, Outlook
Responsibilities
Resolve delinquent business or individual tax accounts, Answer taxpayer questions on regulations and permits, Apply collection procedures, Determine reasons for non-compliance
Seniority
Entry-level, hands-on IC