IT Operations Analyst III
Core
Senior-level IT Operations Analyst responsible for advanced problem resolution, installation, maintenance, and optimization of enterprise-wide network infrastructure including switches, routers, wireless, and firewalls.
Role type
Senior IC network operations engineer
Builds
Enterprise-wide Wide Area Network (WAN) and network hardware infrastructure
Domain
Public sector / Network Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network hardware installation and configuration, troubleshooting data networks, disaster recovery planning, project coordination across multiple agencies, technical documentation, system analysis and upgrade planning
Preferred skills
Enterprise network device knowledge, Wireless Firewall/Switching/Routing expertise, Network certifications
Technologies
Switches, Routers, Wireless, Firewalls, WAN systems
Responsibilities
Provide senior-level technical support for Edge Firewall, Routers, Wireless, and Switch configuration and maintenance; Install, operate, troubleshoot, and repair network hardware; Coordinate multiple networking projects across agencies; Evaluate network systems for patches, upgrades, and future technical needs; Develop and maintain procedures and documentation; Train new hires and provide guidance to fellow analysts
Seniority
Senior, hands-on IC