Revenue Senior Agent
Core
Leads staff activities and resolves complex taxpayer assistance matters for business and individual income tax programs.
Role type
Senior IC tax agent (supervisory)
Builds
Tax return adjustments, management reports, and taxpayer account corrections
Domain
Public sector / Tax administration
Deliverable
client delivery
Required skills
Tax law interpretation, staff supervision, tax return preparation, account research, policy application
Preferred skills
Business operations knowledge, lottery claims processing
Technologies
Electronic filing systems, computer generated reports
Responsibilities
Assign and delegate work to staff, prepare management reports, answer complex tax regulation questions, train staff on tax procedures, coordinate staff schedules, process lottery claims, review and edit tax returns
Seniority
Senior, hands-on IC with supervisory duties
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