Reader Invigilation Officer
Core
Frontline security and customer service officer managing access, monitoring CCTV, and guiding visitors in a historic national archive reading room.
Role type
Front of House Security & Customer Service Officer
Builds
Secure access to and operation of public reading rooms for researchers
Domain
Cultural heritage / National Archives / Public Services
Deliverable
client delivery
Required skills
Security patrol execution, CCTV monitoring, Visitor guidance and rule enforcement, Incident reporting, Public interaction, Physical fitness for walking patrols
Preferred skills
SIA CCTV Operator qualification, Museum invigilation experience, First Aid certification
Technologies
CCTV systems, MS Office packages
Responsibilities
Manage access points to Document and Map Reading Rooms, Monitor CCTV systems and conduct security patrols, Ensure reading room rules are observed, Provide guidance and support to visitors, Record incidents and infringements on logs, Produce incident reports
Seniority
Individual Contributor, Entry to Mid-level