Pharmacy Technician III
Core
Senior-level pharmacy technician executing end-to-end workflow processes, managing prior authorizations, and resolving complex pharmacy inquiries for members and providers.
Role type
Senior IC pharmacy technician (specialty pharmacy front-end)
Builds
Prescription processing workflows and prior authorization compliance
Domain
Healthcare / Specialty Pharmacy
Deliverable
client delivery
Required skills
Prior authorization processing, Medicaid/Commercial/Medicare compliance, prescription queue management, data verification, grievance and appeals resolution, formulary and benefits knowledge, mentoring
Preferred skills
Certified Pharmacy Technician, specialty pharmacy operations experience, analytical capabilities
Technologies
Patient services tool, pharmacy processing system
Responsibilities
Verify member and provider information; process prior authorization requests; manage inbound/outbound communications and triage inquiries; resolve grievances and appeals; generate departmental reports; mentor lower-level technicians
Seniority
Senior, hands-on IC