Behavioral Health Case Manager II
Core
Provides case management via telephonic and home visits for members with complex behavioral health and substance abuse disorders, developing and monitoring care plans.
Role type
Licensed Behavioral Health Case Manager
Builds
Individualized care plans and care coordination for members
Domain
Healthcare / Behavioral Health
Deliverable
client delivery
Required skills
Clinical judgment, care plan development, care coordination, resource management, assessment of member needs, complex case management
Preferred skills
Health coaching, motivational interviewing
Technologies
Telephonic platforms, home visit logistics
Responsibilities
Respond to complex cases and account-specific requests, conduct assessments to identify individual needs, develop specific care plans, monitor and evaluate effectiveness of care plans, coordinate with internal and external resources, serve as a resource to other case managers
Seniority
Mid-level, hands-on IC