LTSS Service Coordinator (Case Manager) Western Ohio
Core
Manage service coordination for a designated caseload of individuals with chronic illnesses, co-morbidities, and/or disabilities, focusing on physical health, behavioral health, and long-term services and supports.
Role type
Field-based LTSS Service Coordinator (Case Manager)
Builds
Person Centered Support Plans (PCSP), backup plans, and integrated care plans for members
Domain
Healthcare / Long-term Services and Supports (LTSS) / Behavioral Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Person Centered Planning, face-to-face program assessments, motivational interviewing, interdisciplinary care coordination, utilization management, incident reporting, appeal/fair hearing participation
Preferred skills
Case management with older adults or individuals with disabilities, Health/Nursing background
Technologies
Pre-defined assessment tools, utilization management systems
Responsibilities
Conduct face-to-face assessments and create comprehensive support plans; coordinate care with clinical teams and support networks; manage non-clinical needs for cost-effective utilization; document goals with care teams; mentor new staff; submit utilization requests; report critical incidents; assist in appeals and audits
Seniority
Individual Contributor, Non-Management
