Nurse Concierge - BioPlus Specialty Pharmacy
Core
Coordinate care needs for immunoglobulin and specialty medication patients, acting as a liaison between home health agencies, infusion centers, and physicians to manage the patient care continuum.
Role type
Licensed Nurse (RN) / Clinical Care Coordinator
Builds
Patient care plans and therapy coordination for specialty medications
Domain
Healthcare / Specialty Pharmacy / Home Infusion
Deliverable
client delivery
Required skills
RN licensure, patient care coordination, EMR management, insurance verification, therapeutic monitoring, discharge planning, supply verification, clinical program compliance auditing
Preferred skills
IV therapy/infusion experience, Case Manager certification
Technologies
EMR systems, computer scheduling systems
Responsibilities
Introduce patients to immunoglobulin services and programs, oversee the referral process and maintain EMR records, act as a single point of contact for patients and referral sources, discuss insurance limits and policy parameters, coordinate discharge and Plans of Treatment with home health agencies and physicians, coordinate therapeutic monitoring with laboratories and infusion centers, verify disposable supplies for patient needs, schedule drug deliveries and shipments, teach patients on injectable self-administration, monitor therapy response and adherence, audit clinical program requirements (REMS, IgG, Hemophilia), participate in center QA&I
Seniority
Individual Contributor, Licensed Professional