Community Relations Rep II- Greater Toledo, Ohio Area
Core
Develop and maintain Medicaid-plan generated community relations activities, new contacts, and partnerships in the community to grow membership and educate the population.
Role type
Field-based community relations representative
Builds
Community presence, member enrollment, and provider/organization partnerships
Domain
Healthcare / Medicaid / Community Outreach
Deliverable
product features
Required skills
Community outreach, relationship building, event coordination, volunteer management, marketing presentations, sales database tracking, compliance management
Preferred skills
Healthcare or sales/marketing experience, provider network knowledge, state health insurance licensure, project management, Microsoft Office proficiency
Technologies
Microsoft Office (Excel, Outlook, Word, SharePoint)
Responsibilities
Establish and maintain positive relationships with community organizations, provider offices, and faith-based organizations; educate and service the Medicaid population; lead strategies within a specific territory; act as liaison with community advocacy groups; assist members with benefit and enrollment inquiries; coordinate volunteer activities; conduct marketing activities and presentations; track marketing and sales activities; identify cultural issues; respond to funding requests; ensure compliance with state, federal, and company requirements
Seniority
Individual Contributor, Non-Management