Community Relations Rep II- Greater Toledo, Ohio Area
Core
Field-based representative developing and maintaining Medicaid-plan community relations activities, new contacts, and partnerships to grow membership and educate the community.
Role type
Community Relations Representative II
Builds
Community presence, member enrollment, and provider/organization partnerships for a Medicaid plan.
Domain
Healthcare / Medicaid / Community Outreach
Deliverable
product features
Required skills
Community outreach, relationship building, event coordination, volunteer management, marketing presentations, sales database tracking, compliance management, territory management
Preferred skills
AD or BA/BS degree, knowledge of provider networks, state health insurance licensure, project management, Microsoft Office proficiency, experience with community health workers
Technologies
Microsoft Office (Excel, Outlook, Word, SharePoint)
Responsibilities
Establish and maintain positive relationships with community organizations, provider offices, and faith-based organizations; grow membership through education and social service outreach; lead strategies within a specific territory; act as liaison with community advocacy groups; assist members with benefit and enrollment inquiries; coordinate volunteer activities; conduct marketing activities, events, and presentations; track marketing and sales activities; identify cultural issues and communicate to management; respond to funding requests; ensure compliance with state, federal, and company requirements.
Seniority
Individual Contributor, Non-Management