Delivery Director and Services Operations Lead - APAC
Core
Establish and manage an APAC-wide services operations function and oversee project delivery in the PAC region.
Role type
Senior Delivery Director and Services Operations Lead
Builds
APAC services business operations and project delivery outcomes
Domain
Banking / Financial Services
Required skills
Program management, Banking operations, Financial management, Risk management, Team leadership, Strategic planning, Process design, Commercial acumen, Stakeholder management, Project controls
Preferred skills
Retail banking experience, End-to-end offering knowledge, Customer relationship building
Technologies
N/A
Responsibilities
Establish and manage an operations function to drive process design and implementation; Oversee project delivery against time and budget; Liaise with global teams to align operations; Mentor project managers on issue and risk management; Ensure team capacity and skills alignment; Develop key customer relationships in the PAC region.
Seniority
Senior, hands-on IC with leadership responsibilities