Parts Specialist II
Core
Provide accurate service parts information and support to the authorized dealer network, managing order transactions and customer inquiries.
Role type
Parts Specialist II
Builds
Service parts orders and customer support for the dealer network
Domain
Energy / Power Generation / Parts Distribution
Required skills
SAP order management, customer service, inventory management, problem-solving, Microsoft Office, process improvement
Preferred skills
Bilingual Spanish, electrical/mechanical ability to read exploded views, leadership competencies
Technologies
SAP, Microsoft Office
Responsibilities
Provide accurate parts information to dealers, administer inbound/outbound customer contacts, maintain parts orders in SAP, communicate with shipping facilities, mentor less experienced specialists, participate in process improvement
Seniority
Mid-level, individual contributor
