Sales Support Administrator, Quarry Park
Core
Administrative support for the Mark's Commercial business, connecting customers, sales teams, and operations partners to ensure timely order fulfillment and a positive customer experience.
Role type
Sales Support Administrator
Builds
Customer service interactions, sales order fulfillment, and program documentation for Mark's retail customers.
Domain
Retail / Customer Service
Deliverable
product features
Required skills
Order management, customer inquiry resolution, data entry and validation, system troubleshooting, process improvement, time management, written and verbal communication
Preferred skills
Bilingual proficiency (French), Office Administrator Certificate
Technologies
Microsoft Excel, Outlook, Word, Teams, Microsoft D365, Adobe Acrobat
Responsibilities
Answer general inquiries and resolve problems, manage incoming leads, follow up on sales orders, coordinate with fulfillment teams, handle gift card orders, process program document requests
Seniority
Entry-level to Junior, 1-2 years experience