Assistant Manager, Operations, Queenston Road
Core
Lead store operations, coaching the team, managing inventory, eCommerce fulfillment, and ensuring service model standards for customers.
Role type
Assistant Manager, Store Operations
Builds
Omni-channel retail experience (in-store eCommerce sales and fulfillment) and efficient store operations
Domain
Retail (Industrial and casual apparel and footwear)
Deliverable
product features
Required skills
Coaching and mentoring, operational planning, inventory management, eCommerce order fulfillment, compliance management, team leadership, communication
Preferred skills
Brand ambassadorship, performance management, shift planning
Technologies
Operations systems, eCommerce platforms
Responsibilities
Provide leadership and coaching to the team; manage scheduling, shipping/receiving, eCommerce fulfillment, and cash management; ensure compliance with operating procedures and corporate policies; execute daily game plans and training; act as a brand ambassador and maintain a positive work environment.
Seniority
Mid-level management (3-5 years experience)