CareerPlan

Senior ML/AI Engineer, Advanced Analytics & Modelling - Customer Intelligence Platforms

Toronto, ON, CAFull-time$64k–$106k2026-11-04 → 2026-11-10
Hybrid

Core

Lead end-to-end ownership of a strategic customer intelligence platform combining ML, GenAI, and large-scale transaction data to identify shopping missions and behavioral patterns for personalization and marketing.

Role type

Senior hands-on ML/AI Engineer (GenAI & Production)

Builds

Production ML and GenAI engines for customer analytics, personalization, and merchandising

Domain

Retail / Customer Intelligence / Machine Learning

Deliverable

production ML models

Required skills

Python, PySpark, SQL, Supervised/Unsupervised Learning, Prompt Engineering, LLM Selection & Tuning, MLOps, LLMOps, Azure, Databricks

Preferred skills

Customer intelligence, Recommendation systems, Behavioral modelling, Large-scale batch inference, RAG, Vector databases

Responsibilities

Lead technical transition of third-party engine to owned capability, Run production platform end-to-end, Own ML and GenAI capabilities including evaluation and controls, Build rigorous evaluation frameworks, Implement production controls for GenAI, Refactor architecture for long-term needs, Establish MLOps and LLMOps practices

Seniority

Senior, hands-on IC