Store Manager, Willowbrook Drive
Core
Lead a retail store team to deliver exceptional omni-channel customer service, manage daily operations, and drive sales for industrial and casual apparel and footwear.
Role type
Store Manager
Builds
Retail store operations and customer experience for Mark's (Canada's leading industrial and casual apparel retailer)
Domain
Retail / Apparel & Footwear
Deliverable
product features
Required skills
Team leadership and coaching, operational execution, inventory control and shrink management, visual compliance standards, scheduling, recruiting and hiring, performance management, brand ambassadorship
Preferred skills
Succession planning, motivation and recognition strategies, conflict resolution
Technologies
POS systems, scheduling software, inventory management tools
Responsibilities
Coach and develop store team members; enforce operating model and visual compliance standards; manage inventory control and annual inventories; execute weekly pricing and promotional setups; lead recruiting and hiring strategy; maintain positive work environment and handle customer concerns
Seniority
Mid-level, hands-on IC