Assistant Manager, Operations, 9th Ave
Core
Lead store operations, manage B2B commercial business, and ensure omni-channel customer service delivery for an industrial and casual apparel retailer.
Role type
Assistant Manager, Store Operations
Builds
In-store eCommerce sales, inventory movement, shipping/receiving, and daily store operations
Domain
Retail (Industrial and casual apparel/footwear)
Deliverable
product features
Required skills
Coaching and mentoring, operational planning, inventory management, scheduling, compliance enforcement, performance management, B2B order management
Preferred skills
Brand ambassadorship, team motivation, conflict resolution
Technologies
Operations systems, eCommerce platforms
Responsibilities
Coach team on service standards, manage B2B order entry and delivery, fulfill eCommerce orders, execute inventory counts, manage scheduling and cash handling, enforce corporate policies
Seniority
Mid-level management