Department Manager
Core
Department Sales Manager of Customer Service leading a retail team, driving sales, and ensuring exceptional customer experience in a sporting goods environment.
Role type
Retail Department Manager
Builds
Customer service operations and sales performance for a sporting goods retail store
Domain
Retail / Sporting Goods
Deliverable
product features
Required skills
Sales planning and execution, Team coaching and development, Customer relationship management, Performance gap analysis, Positive work environment creation, Business growth strategy
Preferred skills
Sports industry experience, Retail supervisory experience, Brand ambassadorship
Responsibilities
Coach and develop department team, Create development plans for full-time staff, Communicate skills through huddles and meetings, Develop and maintain a positive work environment, Drive sales with a customer-focused mindset, Lead by example as a culture and brand ambassador
Seniority
Mid-level, supervisory