Department Manager, Service, Gordon Rd
Core
Manage daily store execution, merchandising, pricing, and customer service for a hockey specialty retail location.
Role type
Department Sales Manager (Retail)
Builds
Hockey equipment, apparel, and fan memorabilia for Canadian customers.
Domain
Retail / Sports Equipment
Deliverable
product features
Required skills
Store operations management, merchandising planning, pricing strategy execution, staff coaching and development, compliance management, visual standards enforcement, inventory flow management, performance evaluation
Preferred skills
Previous retail management experience, community engagement, change management
Technologies
Store Force Reporting, Daily Huddles, Weekly Plans, Operational Readiness Review, Dynamic Merchandising Programs
Responsibilities
Manage promo and pricing standards; oversee product flow and merchandising plans; coach and develop store staff; ensure visual compliance and store maintenance; execute weekly price changes and audits; partner with local MHA's as a community ambassador.
Seniority
Manager, hands-on IC