Department Manager, Service, Gordon Rd
Core
Manage a hockey retail department, overseeing merchandising, pricing, store operations, and team coaching to deliver a consistent customer experience.
Role type
Department Sales Manager (Retail)
Builds
Hockey equipment and apparel retail experience for Canadian customers
Domain
Retail / Sports Equipment
Deliverable
product features
Required skills
Team leadership, merchandising planning, pricing strategy, staff coaching, compliance management, inventory flow management
Preferred skills
Previous retail management experience, community engagement
Technologies
Store Force Reporting, Daily Huddles, weekly price sweep systems
Responsibilities
Manage promo and pricing standards; oversee product flow and merchandising plans; coach and develop store staff; ensure visual compliance and store maintenance; execute weekly price changes and audits; partner with local hockey associations
Seniority
Manager, hands-on IC