AI Client Engagement Manager
Core
Primary interface between ICON's Enterprise AI function and external sponsors/clients, ensuring confidence, transparency, and trust in AI products within regulated environments.
Role type
Senior IC AI Client Engagement Manager (Sponsor Assurance Lead)
Builds
Trusted, compliant AI solutions and assurance frameworks for regulated industries
Domain
Healthcare intelligence, clinical research, regulated AI/ML
Deliverable
client delivery
Required skills
assurance, compliance, client-facing delivery in regulated environments, regulatory framework knowledge (GDPR, EU AI Act, GxP, 21 CFR Part 11), audit management, technical understanding of AI/ML systems, stakeholder management
Preferred skills
experience engaging external sponsors/clients/regulators, managing multiple assurance workstreams
Technologies
AI/ML systems, software development practices
Responsibilities
Serve as primary assurance contact for sponsors and clients in meetings and governance forums; Present assurance updates including risk posture, validation evidence, and compliance status; Respond to sponsor queries on AI governance and regulatory compliance; Develop and maintain assurance frameworks and evidence repositories; Prepare sponsor-facing assurance packs and reports; Coordinate cross-functional teams to ensure audit readiness; Manage sponsor assurance reviews, due diligence, and external audits; Communicate risks and incidents transparently; Drive continuous improvement in assurance practices
Seniority
Senior, hands-on IC
