Brand Ambassador - London (FTC)
Core
Brand Ambassador brings Tapestry's iconic brands (Coach, Kate Spade New York) to life in department stores by championing values, supporting business goals, and delivering exceptional customer service.
Role type
Retail Brand Ambassador (Selfridges Oxford Street)
Builds
Brand visibility, clienteling strategies, in-store activations, and sales performance for Coach and Kate Spade New York
Domain
Luxury Retail / Department Store
Deliverable
product features
Required skills
Retail customer service, clienteling strategies, visual merchandising, trade analysis, omni-channel engagement, product replenishment management
Preferred skills
Department store operations knowledge, industry trend awareness, business development drive
Technologies
None stated
Responsibilities
Deliver elevated customer experiences using brand training and tools; develop and co-host in-store events and activations; build partnerships with local retail teams to gain customer insights; track and analyze store performance against targets; identify growth opportunities through in-store observation; execute visual merchandising guidelines for new seasons and markdowns; manage product deliveries and back-of-house organization; complete trade reports; coordinate shopfloor coverage
Seniority
Individual Contributor, 2+ years experience
