Beta Trials Research Manager
Core
Manage, build, and execute beta programs to validate customer experience and confirm product readiness for launch in the smart home sector.
Role type
Senior IC product operations manager (beta trials)
Builds
Smart home thermostats and connected home devices
Domain
Smart home / Consumer electronics
Deliverable
product features
Required skills
program management, user research, stakeholder coordination, data analysis, recruitment, logistics management, project management
Preferred skills
smart home technology interest, Alchemer, Recollective, Asana
Technologies
Alchemer, Recollective, MailChimp, Confluence, SharePoint, Microsoft, Asana
Responsibilities
Manage and scale customer field trials; design test goals and assignments; track usage analytics and manage feedback; generate reports of participant insights; recruit and screen program participants; coordinate shipping and delivery of hardware
Seniority
Mid-level, hands-on IC
