Compliance Officer
Core
Lead the management of compliance databases and programmes to ensure statutory compliance and contractual KPIs are met for heating and ventilation services.
Role type
Compliance Officer
Builds
Compliance programmes and servicing schedules
Domain
Social housing / Heating & Ventilation
Deliverable
dashboards & analysis
Required skills
database management, contract administration, legal process coordination, quality assurance, risk evaluation, stakeholder liaison, reporting, asset register management
Preferred skills
social housing experience, compliance programme management, statutory obligations knowledge
Technologies
core programmes and applications
Responsibilities
Lead on the management of the compliance database; Act as operational lead for the delivery of compliance programmes; Lead on implementation of communication strategy with customers; Manage the escalation access procedures and initiate legal action; Conduct quality assurance of compliance certification; Provide monthly key performance indicator reports; Identify and evaluate risks relating to programming and delivery; Liaise with contractors to ensure accurate forecasting and competency; Obtain information relating to service failures and non-compliance.