Retail Technology Program Manager
Core
Lead end-to-end deployment of scalable, secure retail technology solutions (POS, RFID, traffic analytics, mobile platforms) and AI-enabled capabilities to transform the global store experience.
Role type
Senior Retail Technology Program Manager
Builds
Global store technology rollouts, AI pilots, and secure device ecosystems for Coach and Kate Spade New York
Domain
Retail technology, Applied AI, and global operations
Deliverable
production ML models | product features | infrastructure
Required skills
Global retail technology deployment, AI/ML concepts, Generative AI application, Endpoint management (Intune, Jamf), Identity management (Entra ID/Azure AD), PowerShell/VBS scripting, PCI-DSS compliance, GDPR/CCPA knowledge, Vendor management, Agile/Scrum execution
Preferred skills
Large-scale retail environment experience, Strategic thinking with hands-on execution, Cross-functional leadership in matrixed organizations
Technologies
POS systems, RFID, Traffic analytics, iOS/Windows/MacOS, Intune, Jamf, Entra ID, Azure AD, PowerShell, VBS, Generative AI, Computer vision
Responsibilities
Lead end-to-end deployment of cloud-based POS, RFID, and mobile devices; Drive global rollouts accommodating regional requirements; Manage pilot programs and scale AI solutions; Oversee device ecosystem management and identity security policies; Partner with InfoSec/Legal for compliance reviews; Manage vendor relationships and cross-functional program execution
Seniority
Senior, hands-on IC with global execution capability
